If your iPhone, iPad, or iPod touch won‘t turn on
Your device might have a frozen screen that doesn’t respond when you touch it or press buttons. Or maybe your device begins to turn on, but gets stuck during startup. These steps can help.
If your screen is black or frozen
1. First, try to force your device to restart.
2. Forcing your device to restart won't erase the content currently on your device.
3. You can force your device to restart even if your screen is black or your buttons aren't responding.
4. To force restart an iPhone : Press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.
5. To force restart an iPhone 6s and earlier, iPad, or iPod touch: 6. Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
If your device still wont turn on or start up
Plug in your device and let it charge for up to one hour.
After a few minutes, you should see the charging screen.
If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your device turns on but gets stuck during start up
You might see the Apple logo or a red or blue screen for a long time during startup. Try these steps:
1. Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
2. While your device is connected, force it to restart.
3. On an iPhone: Press and hold the Sleep/Wake and Volume Down buttons at the same time.
4. On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time.
Don't release when you see the Apple logo. Keep holding until you see the recovery mode screen.
When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat the steps.
Maximizing Battery Life and Lifespan
“Battery life” is the amount of time your device runs before it needs to be recharged. “Battery lifespan” is the amount of time your battery lasts until it needs to be replaced. Maximize both and you’ll get the most out of your Apple devices, no matter which ones you own.
General Performance Tips
-Update to the latest software
-Avoid extreme ambient temperatures.
-Remove certain cases during charging.
-Store it half-charged when you store it long term.
If you want to store your device long term, two key factors will affect the overall health of your battery: the environmental temperature and the percentage of charge on the battery when it’s powered down for storage. Therefore, we recommend the following:
1. Do not fully charge or fully discharge your device’s battery — charge it to around 50%. If you store a device when its battery is fully discharged, the battery could fall into a deep discharge state, which renders it incapable of holding a charge. Conversely, if you store it fully charged for an extended period of time, the battery may lose some capacity, leading to shorter battery life.
2. Power down the device to avoid additional battery use.
3. Place your device in a cool, moisture-free environment that’s less than 90° F (32° C).
4.If you plan to store your device for longer than six months, charge it to 50% every six months.
Depending on how long you store your device, it may be in a low-battery state when you remove it from long-term storage. After it’s removed from storage, it may require 20 minutes of charging with the original adapter before you can use it.
Optimizing Your Settings
There are two simple ways you can preserve battery life — no matter how you use your device: adjust your screen brightness and use Wi-Fi.
Dim the screen or turn on Auto-Brightness to extend battery life.
1. To dim, swipe up from the bottom of any screen to open Control Center and drag the Brightness slider to the left.
2. Auto-Brightness adjusts your screen to lighting conditions automatically. To activate it, go to Settings > Display & Brightness and set Auto-Brightness to On.
When you use your device to access data, a Wi-Fi connection uses less power than a cellular network — so keep Wi-Fi on at all times. There are two ways to turn on Wi-Fi:
1. Swipe up to open Control Center, tap the Wi-Fi icon, and log in to a Wi-Fi network.
2. Go to Settings > Wi-Fi to access a Wi-Fi network.
Enable Low Power Mode
Settings > Battery. Low Power
Turn OFF Background Activity
Settings > General > Background App Refresh and set the switch to Off.
Turn of Location Services
Turn off in Settings > Privacy > Location Services.
Source: https://www.apple.com/batteries/.
Your device might have a frozen screen that doesn’t respond when you touch it or press buttons. Or maybe your device begins to turn on, but gets stuck during startup. These steps can help.
If your screen is black or frozen
1. First, try to force your device to restart.
2. Forcing your device to restart won't erase the content currently on your device.
3. You can force your device to restart even if your screen is black or your buttons aren't responding.
4. To force restart an iPhone : Press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.
5. To force restart an iPhone 6s and earlier, iPad, or iPod touch: 6. Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
If your device still wont turn on or start up
Plug in your device and let it charge for up to one hour.
After a few minutes, you should see the charging screen.
If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your device turns on but gets stuck during start up
You might see the Apple logo or a red or blue screen for a long time during startup. Try these steps:
1. Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
2. While your device is connected, force it to restart.
3. On an iPhone: Press and hold the Sleep/Wake and Volume Down buttons at the same time.
4. On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time.
Don't release when you see the Apple logo. Keep holding until you see the recovery mode screen.
When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat the steps.
Maximizing Battery Life and Lifespan
“Battery life” is the amount of time your device runs before it needs to be recharged. “Battery lifespan” is the amount of time your battery lasts until it needs to be replaced. Maximize both and you’ll get the most out of your Apple devices, no matter which ones you own.
General Performance Tips
-Update to the latest software
-Avoid extreme ambient temperatures.
-Remove certain cases during charging.
-Store it half-charged when you store it long term.
If you want to store your device long term, two key factors will affect the overall health of your battery: the environmental temperature and the percentage of charge on the battery when it’s powered down for storage. Therefore, we recommend the following:
1. Do not fully charge or fully discharge your device’s battery — charge it to around 50%. If you store a device when its battery is fully discharged, the battery could fall into a deep discharge state, which renders it incapable of holding a charge. Conversely, if you store it fully charged for an extended period of time, the battery may lose some capacity, leading to shorter battery life.
2. Power down the device to avoid additional battery use.
3. Place your device in a cool, moisture-free environment that’s less than 90° F (32° C).
4.If you plan to store your device for longer than six months, charge it to 50% every six months.
Depending on how long you store your device, it may be in a low-battery state when you remove it from long-term storage. After it’s removed from storage, it may require 20 minutes of charging with the original adapter before you can use it.
Optimizing Your Settings
There are two simple ways you can preserve battery life — no matter how you use your device: adjust your screen brightness and use Wi-Fi.
Dim the screen or turn on Auto-Brightness to extend battery life.
1. To dim, swipe up from the bottom of any screen to open Control Center and drag the Brightness slider to the left.
2. Auto-Brightness adjusts your screen to lighting conditions automatically. To activate it, go to Settings > Display & Brightness and set Auto-Brightness to On.
When you use your device to access data, a Wi-Fi connection uses less power than a cellular network — so keep Wi-Fi on at all times. There are two ways to turn on Wi-Fi:
1. Swipe up to open Control Center, tap the Wi-Fi icon, and log in to a Wi-Fi network.
2. Go to Settings > Wi-Fi to access a Wi-Fi network.
Enable Low Power Mode
Settings > Battery. Low Power
Turn OFF Background Activity
Settings > General > Background App Refresh and set the switch to Off.
Turn of Location Services
Turn off in Settings > Privacy > Location Services.
Source: https://www.apple.com/batteries/.
