laptop problems

[russie]

I bought a laptop but my browser and my laptop screen keeps on blacking out and the people who sold me on Lenovo Concept Store Festival Mall & PC Express didn't fix the problem. Is it the laptop or an OS problem? Coz Im not getting a good resolution from their CS people

 

[IT_Marco]

It depends, there could be a problem before you buy the laptop means it's already have some defects when its still in their inventory or possession. However, it is still not guaranteed that it's their fault. The good thing is every laptop or tech company has an insurance or warranty, you can try to contact them or go thru their physical store that is available so they could replace or fix your laptop for free. Most importantly th-see more...